Login® | Uphold* — How to sign in and keep your assets safe
Uphold is a platform for buying, selling, and holding digital assets. This short article explains the standard and recommended steps for signing in, improving account security, and troubleshooting common sign-in problems. This is informational guidance only — always use Uphold's official site or app for actual account access.
How to sign in (step-by-step)
- Open the official Uphold website or mobile app (confirm the URL carefully: it should be the official domain).
- Click Log In or tap the account icon. Enter the email associated with your Uphold account.
- Type your password. If your account uses Single Sign-On (SSO) or OAuth with another provider, choose that option instead.
- If you have Two-Factor Authentication (2FA) enabled, enter the code from your authenticator app or hardware security key when prompted.
- After successful verification you will be redirected to your dashboard. Log out after finished on shared or public devices.
Security best practices
- Enable 2FA (prefer an authenticator app or hardware key over SMS, which is vulnerable to SIM swap).
- Use a unique, long password — consider a password manager to generate and store it securely.
- Beware phishing: never enter credentials from links in unsolicited emails or messages. Verify the domain before entering sensitive info.
- Regularly review active sessions and associated devices in your account settings.
- Enable email alerts and any available security notifications from Uphold.
Troubleshooting common login issues
Tip: If you can't sign in, first try a private/incognito window to rule out browser extensions or cached credentials.
- Forgot password: Use the "Forgot password" flow on the login page to reset — check your spam folder for the reset email.
- 2FA lost: If you lost access to your authenticator, follow Uphold's official recovery instructions; this typically requires identity verification.
- Account locked: Multiple failed attempts can trigger temporary locks; wait and try again or contact support if the issue persists.
- Suspicious activity: Immediately change your password, revoke sessions, and contact Uphold support through official channels.
Final notes
This article is a general guide for secure sign-in practices. For account-specific support, always use Uphold's official help center and support channels. Never share your password, recovery phrases, or full 2FA codes with anyone.