Login® | Uphold* — How to sign in and keep your assets safe

Uphold is a platform for buying, selling, and holding digital assets. This short article explains the standard and recommended steps for signing in, improving account security, and troubleshooting common sign-in problems. This is informational guidance only — always use Uphold's official site or app for actual account access.

How to sign in (step-by-step)

  1. Open the official Uphold website or mobile app (confirm the URL carefully: it should be the official domain).
  2. Click Log In or tap the account icon. Enter the email associated with your Uphold account.
  3. Type your password. If your account uses Single Sign-On (SSO) or OAuth with another provider, choose that option instead.
  4. If you have Two-Factor Authentication (2FA) enabled, enter the code from your authenticator app or hardware security key when prompted.
  5. After successful verification you will be redirected to your dashboard. Log out after finished on shared or public devices.

Security best practices

  • Enable 2FA (prefer an authenticator app or hardware key over SMS, which is vulnerable to SIM swap).
  • Use a unique, long password — consider a password manager to generate and store it securely.
  • Beware phishing: never enter credentials from links in unsolicited emails or messages. Verify the domain before entering sensitive info.
  • Regularly review active sessions and associated devices in your account settings.
  • Enable email alerts and any available security notifications from Uphold.

Troubleshooting common login issues

Tip: If you can't sign in, first try a private/incognito window to rule out browser extensions or cached credentials.
  • Forgot password: Use the "Forgot password" flow on the login page to reset — check your spam folder for the reset email.
  • 2FA lost: If you lost access to your authenticator, follow Uphold's official recovery instructions; this typically requires identity verification.
  • Account locked: Multiple failed attempts can trigger temporary locks; wait and try again or contact support if the issue persists.
  • Suspicious activity: Immediately change your password, revoke sessions, and contact Uphold support through official channels.

Final notes

This article is a general guide for secure sign-in practices. For account-specific support, always use Uphold's official help center and support channels. Never share your password, recovery phrases, or full 2FA codes with anyone.